Cleo Pay Balance

Cleo Pay balance

A Cleo Pay balance is an account inside Cleo Pay that holds money for your business. Add money from your bank, pay vendors and contractors, receive ACH payments from customers, and fund your team's cards from the same balance. Available on eligible accounts.

Account and routing numbers

Copy your account details to receive ACH payments, or download an account verification letter.

Add money and withdraw

Move money in from a linked bank by ACH, and withdraw to your bank when you need it.

Pay from your balance

Choose your balance or a linked bank as the source for each bill you pay.

Cleo Pay balance screen showing the available balance, account details and recent activity for a sample business

How it works

How the balance works

01

Add money to your balance from a linked bank by ACH.

02

Pay vendors and contractors from your balance, and fund your team's cards from it.

03

Customer payments land in the same balance, and every transaction names the vendor or invoice.

Transactions

Every transaction shows who and what.

The activity list names the vendor and the invoice on each row, so you can match money in and money out without a spreadsheet. Card spend and vendor payments settle in the same balance.

Book a walkthrough
  • Vendor and invoice named on every row
  • Card spend and bill payments in one list
  • Copy account details or download a verification letter
  • Withdraw to the bank you authorized

Why it matters

One place for business spend

Vendor payments, card spend and customer payments all move through one balance.

Fund your team's cards

Virtual cards for your team spend from the same balance you pay vendors from.

Ready when someone asks

Download an account verification letter with your account details when a vendor or customer needs one.

Questions

What is a Cleo Pay balance?

A balance inside Cleo Pay that holds money for your business. You can add money from your bank, pay vendors, receive ACH payments and fund team cards from it.

Who holds the money in a Cleo Pay balance?

Cleo Pay partners with Stripe Payments Company for money transmission services and account services with funds held at Fifth Third Bank, N.A.

How do I add money to my balance?

Add money from a linked bank by ACH on the Balance page. You can withdraw to a bank you have authorized the same way.

Can customers pay into my balance?

Yes. Your balance has account and routing numbers for receiving ACH, and customers who pay your invoices by bank are paid into it.

Can I pay a bill from my balance or from my bank?

Either. When you pay a bill, you choose your balance or a linked bank as the source.

Who can use the Cleo Pay balance?

The balance is available on eligible accounts. Ask us on a walkthrough whether your business qualifies.

Cleo Pay partners with Stripe Payments Company for money transmission services and account services with funds held at Fifth Third Bank, N.A.

Pay vendors and fund cards from one balance.

See the balance, cards and vendor payments on your own account.

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