One platform fee, then pay per agent

Cleo Pay Vault keeps client cards, traveler profiles, documents, and audit logs in one encrypted workspace for your agency. Billed monthly, with no setup fees.

For travel agencies

Vault

$99/mo platform fee

+ $35 per seat / month

Client cards, traveler profiles, and documents in one encrypted workspace

  • Encrypted client card storage
  • Traveler profiles with passport and loyalty numbers
  • Client request links
  • Card reveal audit log
  • Roles and permissions for every agent
  • Free data import up to 500 clients

Custom

Let's talk

Built around your team size

For agencies with more than 50 agents or several offices

  • Everything in Vault
  • Volume pricing on seats
  • Imports of any size
  • Guided onboarding for your team

What your agency pays

Count everyone who signs in, admins included.

$99 platform fee + 10 × $35 = $99 + $350

$449/mo

Billed monthly on the seats active that month. Cancel anytime.

Compare plans

Cleo Pay Vault plans compared
Features
For travel agencies
Vault
Custom
Pricing
Platform fee$99 / monthCustom
SeatsEvery user with access, admins included$35 / seat / monthVolume pricing
Data importFree up to 500 clientsAny size
Cards
Encrypted card storageCards stay masked until an agent with permission reveals themIncludedIncluded
Card categoriesIncludedIncluded
Card expiry emailsIncludedIncluded
Clients and travelers
Client and traveler profilesIncludedIncluded
Passport, KTN, and date of birthIncludedIncluded
Loyalty and frequent flyer numbersIncludedIncluded
Document uploadsIncludedIncluded
Client request linksClients send their own details and cards through a secure linkIncludedIncluded
Security and control
Card reveal audit logIncludedIncluded
Roles and permissionsIncludedIncluded
Assign agents to clientsIncludedIncluded
PCI DSS Level 1 infrastructureIncludedIncluded
Support
OnboardingStandardGuided for your team
Pricing
Platform fee$99 / month
SeatsEvery user with access, admins included$35 / seat / month
Data importFree up to 500 clients
Cards
Encrypted card storageCards stay masked until an agent with permission reveals themIncluded
Card categoriesIncluded
Card expiry emailsIncluded
Clients and travelers
Client and traveler profilesIncluded
Passport, KTN, and date of birthIncluded
Loyalty and frequent flyer numbersIncluded
Document uploadsIncluded
Client request linksClients send their own details and cards through a secure linkIncluded
Security and control
Card reveal audit logIncluded
Roles and permissionsIncluded
Assign agents to clientsIncluded
PCI DSS Level 1 infrastructureIncluded
Support
OnboardingStandard

Paying vendors and suppliers too?

Cleo Pay plans add bill pay, charge cards, and approvals. They are priced separately from Vault.

See Cleo Pay plans

Vault pricing questions

How is Vault priced?

$99 per month for your Vault account, plus $35 per seat per month. An agency with 10 agents pays $449 a month.

What counts as a seat?

Every person who can sign in to your Vault account is a seat, admins and outside contractors included. Pending invites are not seats until the person joins.

What happens when we add or remove agents?

Your bill follows your team. Each month you pay for the seats that were active that month, so adding an agent raises your next bill and removing one lowers it. There is nothing to change on your plan.

What does the platform fee cover?

Your agency's encrypted vault, the audit log of every card reveal, client request links, card expiry emails, and support. It is charged once per Vault account, however many seats you have.

Can you import our existing client data?

Yes. Send us your spreadsheet and we import clients, travelers, and loyalty numbers for you. Imports up to 500 clients are free. We quote larger imports before we start.

How are client cards protected?

Card numbers are encrypted before they are stored and stay masked in the app. Only agents whose role allows it can reveal a full card, and every reveal is written to the audit log.

Is there a contract?

No. Vault is billed monthly with no setup fees, and you can cancel anytime.

Is Vault part of the Cleo Pay payments plans?

No. Vault is priced on its own. If your agency also pays vendors or suppliers through Cleo Pay, see the payments plans on the pricing page.