Case Study
How Creatures Rooftop
Streamlined Vendor
Payments with Cleo
How Creatures Rooftop Streamlined Vendor Payments with Cleo
15+ hours saved weekly
15+ hours saved weekly
Previously spent chasing invoices and answering vendor questions
Previously spent chasing invoices and answering vendor questions
0 failed payments
0 failed payments
Since switching from legacy
solutions to Cleo
Since switching from legacy
solutions to Cleo
100% vendor adoption
100% vendor adoption
Vendors signed up and started submitting in under a minute
Vendors signed up and started
submitting in under a minute
Overview
Creatures Rooftop is one of New York’s most popular nightlife venues, hosting weekly parties, rotating DJs, and working with dozens of vendors every month. Before Cleo, managing payments was chaotic, slow, and full of errors.
Creatures Rooftop is one of New York’s most popular nightlife venues, hosting weekly parties, rotating DJs, and working with dozens of vendors every month. Before Cleo, managing payments was chaotic, slow, and full of errors.
Company Name
Creatures Rooftop
Industry: Hospitality
Company Size: Mid-Size Venue
Cleo Product Used
Vendor Payments
W9 and 1099 Automation
Invoice Management
Pain Point
Time-consuming vendor payments and constant
back-and-forth with contractors
Time-consuming vendor payments and constant back-and-forth with contractors
We spoke with Alex, the venue’s General Manager,
to understand how Cleo changed the game.
We spoke with Alex, the venue’s General Manager, to understand how Cleo changed the game.
What Changed with Cleo
Cleo made everything easier from day one.
Cleo made everything easier from day one.
“It’s the easiest interface we’ve used. Especially for vendors. Sign-up takes seconds.”
“It’s the easiest interface we’ve used. Especially for vendors. Sign-up takes seconds.”
Now Alex logs in every Monday, reviews requests from the previous week and weekend, and his accountant handles the rest.
Now Alex logs in every Monday, reviews requests from the previous week and weekend, and his accountant handles the rest.
“Cleo became our weekly rhythm. I approve payments
and move on. No back and forth. No guesswork.”
“Cleo became our weekly rhythm. I approve payments and move on. No back and forth. No guesswork.”
Cleo solved all of our venues vendor
payment problems, and consolidated
them into one easy universal platform
that is so easy, even a DJ can use it!
Cleo solved all of our venues vendor payment problems, and consolidated them into one easy universal platform that is so easy, even a DJ can use it!
Alex, General Manager | Creatures Rooftop
Alex, General Manager | Creatures Rooftop
Alex was using legacy platforms, but payments often failed or went to the wrong accounts. Vendors would constantly follow up, and managing everything became a part-time job on its own.
Alex was using legacy platforms, but payments often failed or went to the wrong accounts. Vendors would constantly follow up, and managing everything became a part-time job on its own.
The Results
Cleo saved hours every week that used to be spent answering questions from vendors
Cleo saved hours every week that used to be spent answering questions from vendors
No more payment errors or lost time tracking wires
No more payment errors or lost time tracking wires
Vendors manage their own onboarding using a simple invite link
Vendors manage their own onboarding using a simple invite link
Alex and his team have full visibility without the stress
Alex and his team have full visibility without the stress
The Results
“If you are running a venue, get Cleo.
It will make your life easier.”
“If you are running a venue, get Cleo. It will make your life easier.”
Want to see how Cleo can help your business?
Want to see how Cleo can help your business?
Book a 10-minute intro call
Book a 10-minute intro call
Making payments simpler, faster, and hassle-free.
Copyright © Cleo 2025. All rights reserved.
Making payments simpler, faster, and hassle-free.
Copyright © CleoPay2025.
All rights reserved.