---
title: "Bills and approvals"
description: "Getting bills in by upload, email or import, adding vendors, and approvals."
url: https://cleo-pay.com/help/bills-and-approvals
---

# Bills and approvals

> Getting bills in by upload, email or import, adding vendors, and approvals.

- [How do I add a bill to Cleo Pay?](https://cleo-pay.com/help/add-a-bill.md): Go to Pay and click New Invoice. Drop the vendor's invoice into the Import invoice box and Cleo Pay fills in the form for you, or type the details in yourself. Pick the vendor, check the fields and click Submit.
- [How do I forward invoices to my Cleo Pay inbox?](https://cleo-pay.com/help/forward-invoices-to-your-cleo-pay-inbox.md): An admin turns on Forward invoices to drafts in Settings > Inbound Email. That gives your business an address ending in @i.cleo-pay.com. Forward vendor invoices there, or have vendors send them there, and each one becomes a draft bill for you to review.
- [How do I import bills in bulk from a spreadsheet?](https://cleo-pay.com/help/import-bills-in-bulk.md): On the Payments page, click the arrow next to New Invoice and choose Import CSV. Upload a CSV or Excel file, match its columns, review the bills and submit. Cleo Pay creates them in the background and emails you when it's done.
- [Why does a bill say Possible duplicate?](https://cleo-pay.com/help/duplicate-bill-warnings.md): Cleo Pay checks each new bill against bills you already entered and flags it as a Possible duplicate when the invoice number, vendor or amount match. Open the bill to see what it matched, then mark it Not a duplicate or cancel it.
- [How do bill approvals work in Cleo Pay?](https://cleo-pay.com/help/how-bill-approvals-work.md): When a bill's amount falls in one of your approval workflows, it waits as Awaiting Approval until each step is approved, then moves to Awaiting Payment. Bills that match no workflow skip approval, unless you've set vendor invoices to be blocked.
- [How do I set up an approval workflow?](https://cleo-pay.com/help/set-up-an-approval-workflow.md): An admin can add approval workflows in Settings > Approvals. Each workflow covers a range of bill amounts and lists who approves, step by step, and who can pay. You can also add an extra approver to a single bill.
- [How do I mark a bill as paid if I paid it outside Cleo Pay?](https://cleo-pay.com/help/mark-a-bill-paid-outside-cleo-pay.md): Open the bill and choose Mark as Paid Manually. Pick how you paid, add a note or a receipt if you like, and click Mark as Paid. No money moves through Cleo Pay; the bill is recorded as Paid.
- [How do I add or invite a vendor?](https://cleo-pay.com/help/add-or-invite-a-vendor.md): Go to Contacts and click Add Contact. Invite the vendor by name and email so they add their own bank details, or click Add a Payee to enter their details yourself. Invitations expire after 30 days.